what is e-goverment?
The term e-Government is understood differently across the world. E-Government or Electronic Government is the delivery of more convenient, customer-oriented and cost effective public services and sharing of information through electronic media. Specifically, e-Government harnesses information and communication technologies (such as Wide Area Networks, the Internet, and mobile computing) to transform relations with citizens, businesses, and other arms of government.
Why introduce e-goverment?
E-Government usually describes relationships across 3 modalities:
1. Government to Citizen: deals with the relationship between government and citizens. G2C allows citizens to access government information and services instantly, conveniently, from everywhere, by use of multiple channels.
2. Government to Business: consists of e-interactions between government and the private sector. The opportunity to conduct online transactions with government reduces red tape and simplifies regulatory processes, therefore helping businesses to become more competitive.
3. Government to Government: Governments depend on other levels of government within the state to effectively deliver services and allocate responsibilities. In promoting citizen-centric service, a single access point to government is the ultimate goal, for which cooperation among different governmental departments and agencies is necessary. G2G facilitates the sharing of databases, resources and capabilities, enhancing the efficiency and effectiveness of processes.
Many World Bank client countries are in the process of designing and implementing e-government strategies, programs and projects, for which assistance in this area, both in terms of knowledge and financial support, is increasingly demanded. Many countries have already requested Bank support and several projects are under preparation or implementation.
What is the difference between e-Government and e-Governance?
E-Government is the transformation of internal and external public sector relationships, through Information and Communications Technology (ICT) in order to optimize government service delivery and citizen participation. Digital society is a society or community that is well advanced in the adoption and integration of digital technology into daily life at home, work and play.
E-Governance is the development, deployment and enforcement of the policies, laws and regulations necessary to support the functioning of a Knowledge Society as well as of e-Government.
What are the objectives of e-Governance?
The strategic objective of e-Governance is to support and simplify governance for government, citizens and businesses. The use of ICT can connect all three parties and support processes and activities. Other objectives are to make government administration more transparent, speedy and accountable, while addressing the society’s needs and expectations through efficient public services and effective interaction between the people, businesses and government.
What are the benefits of e-Governance?
E-Governance offers many benefits and advantages for the government, corporate sector and society. E-Governance facilitates better delivery of government services to citizens, improved interactions with business and industry, citizen empowerment through access to information, or more efficient government management. It simplifies internal operations and improves performance of government departments while helping all sections of society to avail government services at lower cost with maximum ease of use.
Here are several specific benefits of e-Governance
By employing online transactions, government processes become more streamlined, efficient and less dependent on human interaction. Also the cost of processing transactions is reduced online, resulting in great savings. Interconnecting various ministries and government departments electronically to share information helps them provide better governance.
Through one integrated e-Government portal, citizens and businesses can avail of various government services, conduct online transactions, access information and interact with various government bodies without standing in long queues, waiting for office hours or handling lot of paperwork, and thus save time and money.
In short, e-Governance brings about ‘anytime anywhere access to the right person’.
The term e-Government is understood differently across the world. E-Government or Electronic Government is the delivery of more convenient, customer-oriented and cost effective public services and sharing of information through electronic media. Specifically, e-Government harnesses information and communication technologies (such as Wide Area Networks, the Internet, and mobile computing) to transform relations with citizens, businesses, and other arms of government.
Why introduce e-goverment?
E-Government usually describes relationships across 3 modalities:
1. Government to Citizen: deals with the relationship between government and citizens. G2C allows citizens to access government information and services instantly, conveniently, from everywhere, by use of multiple channels.
2. Government to Business: consists of e-interactions between government and the private sector. The opportunity to conduct online transactions with government reduces red tape and simplifies regulatory processes, therefore helping businesses to become more competitive.
3. Government to Government: Governments depend on other levels of government within the state to effectively deliver services and allocate responsibilities. In promoting citizen-centric service, a single access point to government is the ultimate goal, for which cooperation among different governmental departments and agencies is necessary. G2G facilitates the sharing of databases, resources and capabilities, enhancing the efficiency and effectiveness of processes.
Many World Bank client countries are in the process of designing and implementing e-government strategies, programs and projects, for which assistance in this area, both in terms of knowledge and financial support, is increasingly demanded. Many countries have already requested Bank support and several projects are under preparation or implementation.
What is the difference between e-Government and e-Governance?
E-Government is the transformation of internal and external public sector relationships, through Information and Communications Technology (ICT) in order to optimize government service delivery and citizen participation. Digital society is a society or community that is well advanced in the adoption and integration of digital technology into daily life at home, work and play.
E-Governance is the development, deployment and enforcement of the policies, laws and regulations necessary to support the functioning of a Knowledge Society as well as of e-Government.
What are the objectives of e-Governance?
The strategic objective of e-Governance is to support and simplify governance for government, citizens and businesses. The use of ICT can connect all three parties and support processes and activities. Other objectives are to make government administration more transparent, speedy and accountable, while addressing the society’s needs and expectations through efficient public services and effective interaction between the people, businesses and government.
What are the benefits of e-Governance?
E-Governance offers many benefits and advantages for the government, corporate sector and society. E-Governance facilitates better delivery of government services to citizens, improved interactions with business and industry, citizen empowerment through access to information, or more efficient government management. It simplifies internal operations and improves performance of government departments while helping all sections of society to avail government services at lower cost with maximum ease of use.
Here are several specific benefits of e-Governance
By employing online transactions, government processes become more streamlined, efficient and less dependent on human interaction. Also the cost of processing transactions is reduced online, resulting in great savings. Interconnecting various ministries and government departments electronically to share information helps them provide better governance.
Through one integrated e-Government portal, citizens and businesses can avail of various government services, conduct online transactions, access information and interact with various government bodies without standing in long queues, waiting for office hours or handling lot of paperwork, and thus save time and money.
In short, e-Governance brings about ‘anytime anywhere access to the right person’.
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